About Client
The client is a global event management company headquartered in Chicago, with operations spanning the Americas, Europe, and the Middle East. The business manages large, multi-location event portfolios where accurate and timely revenue visibility is critical for planning and capacity decisions. Forecasting accuracy directly influenced budgeting, staffing, and regional performance management across business units.
Challenge
The client’s existing revenue forecasting model suffered from structural and operational limitations that reduced confidence in projections.
- The system lacked revenue forecasting automation and relied heavily on manual inputs, making the process people-driven rather than data-driven.
- Forecast accuracy deteriorated significantly, with error rates exceeding 30% when compared to actuals recorded in the Oracle Financial ERP.
- Forecasts were limited to a monthly view, offering no support for weekly forecasting, which constrained short-term decision-making and operational agility.
As the business scaled across regions, these gaps compounded and increased the risk of misaligned revenue expectations.
