2147313
page-template,page-template-right_sidebar,page-template-right_sidebar-php,page,page-id-2147313,page-child,parent-pageid-12536,strata-core-1.0.5,ajax_fade,page_not_loaded,wpb-js-composer js-comp-ver-6.2.0,vc_responsive

About Client

The client is an award winning organization based out of Malta with market presence across Europe

Background

  • Managed services enable businesses to focus on its core competencies. Data infrastructure and Business Intelligence (BI) is one area which businesses cannot ignore but face a lot of challenges from development to maintenance. To avoid much hassle, companies seek IT partners who can manage their technology stack for them.

Requirement

  • EDW development and management (AWS Redshift, Glue, Airflow)
  • Managing client’s existing Data Lake (Hive, EMR, AWS data pipeline, Glue, AWS Batch)

Deliverables

  • Making sure daily data loads run fine
  • Use of slack or pager duty to report any issue and phone call to the team
  • Resolve tickets on Jira within the SLA

Work Procedure

 

  • 24*7 on call support
  • Any enhancement or bug fix
  • Jira is being used to raise tickets
  • Daily scrum held with the client to provide updates
  • Addition of new data sources to data lake
  • Liaise with business owners for clarifications

Service Level Agreement

 

15 Min for acknowledgement
Every 1 hour update is shared with client

Team

 

Data lake: 0.5 Full Time Equivalent (FTE) lead and 4 data engineers
Data warehouse: 0.5 FTE lead and 2 data engineers

Duration

 

1.5 years

and still ongoing

Similar Case Studies

Would You Like Us To Contact You?

  • This field is for validation purposes and should be left unchanged.