About Client
The client is an award winning organization based out of Malta with market presence across Europe
Background
Managed services enable businesses to focus on its core competencies. Data infrastructure and Business Intelligence (BI) is one area which businesses cannot ignore but face a lot of challenges from development to maintenance. To avoid much hassle, companies seek IT partners who can manage their technology stack for them.
Requirement
EDW development and management (AWS Redshift, Glue, Airflow)
Managing client’s existing Data Lake (Hive, EMR, AWS data pipeline, Glue, AWS Batch)
Deliverables
Making sure daily data loads run fine
Use of slack or pager duty to report any issue and phone call to the team
Resolve tickets on Jira within the SLA
Service Level Agreement
15 Min for acknowledgement
Every 1 hour update is shared with client
Team
Data lake: 0.5 Full Time Equivalent (FTE) lead and 4 data engineers
Data warehouse: 0.5 FTE lead and 2 data engineers
Duration
1.5 years
and still ongoing
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