The client is India’s leading and fast growing transportation management company, managing cab fleets for corporations across the country. They provide SaaS-based solution for tracking, routing, billing, and capacity planning for their clients
The client’s existing system had a hard-coded monolithic reporting system which could not handle the ever-increasing demand for dynamic and ad-hoc analytics demanded by their clients. This caused severe delays in responding to client requests and difficulty in managing client expectations.Static reportsDelayed responseInvolvement of the development teamCodebase maintainabilityDifficulty in analyzing dataNo Ad-hoc analysisCustomer dissatisfactionBizAcuity was involved in the design and development of structured framework comprising of the followings:
Building a centralized system to cater to all the customers of the clientUsing a tool (JasperSoft) which easily embedded in the client’s SaaS applicationEnabling the end-users to run ad-hoc analysis on their data set as and when requiredDiscovering more meaningful insights using data visualization techniquesBizAcuity built the solution with TIBCO Jaspersoft and HP Vertica Data Warehouse
The client observed
Significant reduction in time to deliver complex business analytics requirements for their customersReduced dependency on development teamConsistency in Reporting across customersIntuitive visualization with drill down/up capabilitiesSeamless integration with the applicationAdditional revenue stream due to analytics module
