About Client:
The client is a billion-dollar telecommunications company founded in 1987 in Tampa, Florida.
Background:
Since July 2021, the client, a global leader in mobile communications solutions, has been leveraging a robust BI system to provide comprehensive visibility into messaging data for both internal and enterprise clients.
Challenge:
Due to a lack of resources with MicroStrategy expertise, the client turned to BizAcuity for assistance. The internal BI system proved to be non-user-friendly, offering limited customization options. Additionally, its data source lacked access to the current datalake, making report building and scheduling time-consuming due to manual processes and effort-intensive queries.
