About Client
The client is an established digital bank based in the United Kingdom catering to the Small and Medium Enterprises (SMEs) in the country.
Background
In the contemporary data-driven landscape, effective decision-making relies on leveraging the potential of information. Enterprise reporting acts as the central hub, providing a comprehensive perspective that enables ongoing assessment and strategic planning. Through visualizations and insightful data presentations, complex information is translated into actionable insights, empowering stakeholders across all levels. This empowerment fuels informed decision-making, moving businesses forward amidst the constantly evolving dynamics of the modern world.
The client’s efforts to harness the full potential of data for business insights were hindered by notable challenges in their operations. These challenges acted as a catalyst for a necessary and transformative intervention in our client’s enterprise reporting practices.
Challenge
Our client depended on a third-party technology service provider for their data management and reporting. An agreement with the vendor was in place that restricted data access, reducing work transparency. This led to the following challenges to reporting.
- Lack of clarity in reports hindered informed decision-making and potentially impacted revenue streams.
- Business operations were notably affected due to the considerable hours invested in manual reporting tasks.
- Slow reporting pace and absence of a cohesive and unified structure in reports led to a lack of consistency, decreased productivity, and market opportunities.
- Challenges in sharing, security, and data quality of reports as the business relied only on manual reporting using MS Excel.
