Data Warehouse Migration Services for a Gaming Enterprise

About Client

The client is one of the world’s largest and oldest multi-channel bookmaking and gaming companies headquartered in the United Kingdom. The organization operates in more than 25 countries and reported annual revenues exceeding €3 billion as of 2020.

The company manages massive volumes of betting transactions, customer interactions, and gaming data generated across digital and physical channels. As the iGaming ecosystem expanded globally, the organization required a scalable analytics infrastructure capable of supporting advanced reporting, operational monitoring, and long-term iGaming AWS optimization strategies across its technology landscape.

Background

Mergers and acquisitions are frequent within the casino and gaming industry. While these strategic moves enable rapid market expansion, they often introduce complex data challenges.

Two primary data challenges typically arise during M&A activity:

  • The need to shift from or accommodate multiple data infrastructure tools and platforms.
  • Consolidating data from several systems and databases into a single centralized platform such as a data warehouse or data lake.

For gaming companies, unified data access is essential for monitoring player behavior, tracking betting performance, ensuring regulatory compliance, and identifying untapped revenue opportunities. Establishing a consolidated data warehouse also lays the groundwork for scalable analytics and long-term iGaming AWS optimization, allowing gaming enterprises to modernize their data architecture over time.

Challenge

  • The client had recently merged with another major online casino and wanted to build a single consolidated data-warehouse with unified data structures and processes across the organization. And as a part of its long-term strategic plan, the client wanted to move away from Oracle and few other sets of diverse data storage options to MS-SQL Server.
  • The data migration process from Oracle to MS-SQL is a mammoth task and needed shell scripting in order to migrate the data from several flat files including csv and excel.

Our Solution

To address these challenges, BizAcuity implemented a structured and agile approach to build a unified data warehouse environment capable of supporting the merged enterprise.

  • An agile development methodology was necessary to swiftly complete all the tasks required for the firm, so that they could continue with their operations.
  • An expert 24 x 7 BI Operations Support team was formed in addition to the Development team to support the distributed teams from multiple locations; enabling continuous monitoring of the data extraction & loading processes, fixing failures, managing dependencies and escalating wherever needed.
  • This also ensured that the core team focused on solutions without getting diverted by the daily operations, data processes, business questions etc.
  • The process of transferring to MS-SQL required a tedious process of converting Oracle data structures to MSSQL data structures (tables, views, stored procedures) and changing the ODI ETL modules to load data to MSSQL Server.
  • Then a data warehouse was designed that reflected the key business metrics of both the merged entities.
  • The operations support team supervised the parallel runs in hidden mode of the new migrated solution and daily comparison of results, this included performance benchmarking.
  • The team also phased the transition from the legacy DWH (data warehouse) to migrated DWH and drove the data processes towards meeting the SLAs (Service Level Agreements).
  • In cases where the SLA breach was anticipated, BizAcuity would send out relevant and necessary communications to all stakeholders, with hourly updates on the same.

Outcome

  • The end-to-end ETL process for both entities used to run for 6 hours each before the merger

The process now is completed in

7 Hours
for both entities combined

BizAcuity
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