About Client:
The client is a billion-dollar telecommunications company founded in 1987 in Tampa, Florida.
Background:
With an extensive number of Network Operators as clients, efficient reporting tools were crucial for tracking and optimizing their operations. The client had been using OBIEE and Microstrategy 9 for their reporting needs but sought to transition to Microstrategy 11 for enhanced capabilities and a unified reporting environment.
Challenges:
The primary challenge lies in ensuring a smooth migration while meticulously mapping metrics and attributes to recreate reports accurately.
The migration was not just an upgrade from MicroStrategy 9 to MicroStrategy 11. The entire data model was redone to streamline various datasets and so all the attribute and metric sets were all recreated and different from the original legacy systems.
Testing the migrated reports for accuracy and identifying any discrepancies in the data became a critical task. Convincing Network Operator clients to embrace the new unified reporting system on Microstrategy 11 required showcasing the system’s advantages and addressing any concerns arising from the transition
